Billing Analyst

Concord Technologies•Seattle, WA

4d•$24 - $32

About The Position

We are seeking an experienced Billing Analyst to join our team. The ideal candidate will have 4+ years of progressive Billing and customer account administration experience. In this role, you will be responsible for a variety of elements related to the Billing function and the day-to-day activities in a fast-paced company. If you are passionate about accounting, we encourage you to apply. About Concord Technologies: Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves. More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide. We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us! Essential Functions: As a Billing Analyst, you will play a key role in our accounting team, reporting to the Billing Manager. You’ll be responsible for preparing customer invoices, maintaining customer records, supporting the monthly billing process, and contributing to process improvements as our business grows. This is an opportunity to work in a high volume, dynamic and fast-paced environment.

Requirements

4+ years of progressive Billing experience, preferably in a software or technology company
Associate’s degree in accounting, finance or related field
Experience with NetSuite (preferred) and proficiency in Microsoft Excel
Strong written and verbal communication skills
Excellent problem-solving skills and attention to detail
Ability to work independently as well as collaboratively

Responsibilities

Invoice Management: Prepare, generate, verify, and send invoices to customers.
Payment Processing: Handle incoming payments, record transactions, and reconcile accounts.
Account Reconciliation: Match payments to invoices and resolve discrepancies.
Customer Communication: Address billing inquiries and resolve issues.
Record Keeping: Maintain accurate customer billing files and financial records.
Reporting: Generate billing and financial reports for management.
Compliance: Ensure adherence to internal policies and billing procedures.
Audit: Participate in preparing responses to the year-end audit requests and providing required documentation
Projects: Assist with ad hoc accounting and finance projects as needed

Benefits

401K plan w/ 6% company match (vests immediately)
Flex-Time off + sick time
10 company holidays
Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
Voluntary insurance options:
Pet insurance
Employee Life and AD&D
Spousal Life and AD&D
Child Life and AD&D
Paid Parental Leave program
Free unlimited ORCA card (Seattle area residents)
Employee Rewards and Recognition through NectarHR
Unlimited access to Udemy for Business