Billing Analyst

DuraServ Corp • Coppell, TX

7d • Onsite

About The Position

DuraServ is seeking a Billing Analyst to manage the collections process with precision. This role involves managing accounts, resolving disputes, reconciling records, and protecting the company's cash position. The Billing Analyst will manage customer collections through phone, email, and written communications, reconcile accounts, resolve discrepancies, ensure accurate payment application, evaluate credit, and maintain auditable records. This position is crucial for ensuring earned revenue reaches the bottom line.

Requirements

• High School diploma or equivalent required.
• 2+ years of accounts receivable collections experience — you've worked overdue accounts, reconciled ledgers, and resolved disputes in a professional environment.
• Knowledge of foundational AR and accounting principles, including electronic billing procedures and industry standards.
• Advanced proficiency with Microsoft Office 365, particularly Excel for account analysis and reporting.

Nice To Haves

• Associate or bachelor's degree in Accounting, Finance, Business, or a related field.
• Experience with technology platforms, reporting dashboards, and data management tools in an AR or billing context.
• Background in credit evaluation, payment arrangement negotiation, or aged receivables reduction.

Responsibilities

• Manage customer collections through phone, email, and written communications — contacting customers on overdue invoices, following up on payment reminders, and driving resolution without damaging the customer relationship.
• Maintain detailed, accurate records of all collection activity, customer interactions, and payment arrangements.
• Reduce aged receivables through consistent, professional follow-through.
• Reconcile customer accounts, identify discrepancies, and resolve payment issues.
• Ensure accurate application of payments to customer accounts and update records accordingly.
• Leverage strong analytical skills to review and verify billing information, catching errors at the source before they affect the ledger.
• Conduct detailed credit evaluations and set appropriate credit limits based on company policy.
• Apply knowledge of electronic billing procedures and AR principles to maintain compliance with industry standards and internal controls.

Benefits

• Competitive compensation commensurate with experience.
• Full benefits package: medical, dental, vision, and 401K with company match.
• Company-provided life insurance, short-term and long-term disability.
• A role where your accuracy has direct, measurable impact on company cash flow and financial health.
• Stable, office-based environment at DuraServ Corporate with no travel requirement.
• A team that values precision, professional persistence, and continuous improvement.
• Clear path for growth within the AR and finance function for high performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED