Billing Analyst

Digital Realty Trust•Dallas, TX

63d

About The Position

The Billing Analyst will be a detail-oriented and results-driven professional with 4+ years of experience in high-volume, multi-entity environments. Skilled in ensuring billing accuracy, maintaining compliance with revenue recognition standards, and driving efficiency in invoicing operations. Strong collaborator with a focus on customer satisfaction, process improvement, and financial accuracy.

Requirements

4-5 years of experience in Accounts Receivable and Billing within high-volume environments.
Strong ability to meet tight deadlines and work efficiently in a paperless setting
Excellent customer service skills with a focus on accuracy and responsiveness.
Highly organized with strong attention to detail and problem-solving skills.
Capable of managing multiple priorities and projects simultaneously.
Experience using Oracle and Yardi systems; quick to learn new software tools.
Proficiency in Microsoft Office Suite predominately in Excel a must.

Nice To Haves

Experience in a real estate environment is preferred but not required.
Bachelor's degree in Accounting, Finance, or related field (preferred)
Experienced in streamlining billing processes for greater accuracy and efficiency.

Responsibilities

Prepare billing for submission to the customers
Generate and process billing transactions and invoices accurately and in a timely manner
Responsible for day-to-day billing.
Reviews monthly invoices ensuring billing activities are booked to the correct revenue accounts and are recognized properly in accordance with the revenue recognition.
High volume processing of Invoices
Ensure Month-end closing of the billing group functions.
Maintain and implement quality assurance for all processes
Respond and mitigate billing escalations.
Upload tenant charges into the accounting system
Ensure invoices are delivered to customers accurately and in a timely manner.
Ensure invoices are uploaded to third party billing systems on time and accurately.
Provide excellent & considerate customer service to external and internal customers
Assist with AR related special projects as necessary
Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
Prepare and maintain AR analysis reports as instructed by Manager or Supervisor