Billing Analyst 1

Blue Cross Blue Shield of Wyoming • Cheyenne, WY

2d • Hybrid

About The Position

As a Billing Analyst 1 with BCBSWY, you are critical to ensuring that all of our members and clients receive high quality customer service. This could include providing up-to-date and accurate invoices, verifying that payments are applied correctly and answering any billing questions that may arise.
Accountabilities include meeting performance measures, ensuring the billing processes are accurate and timely, reviewing accounts and resolving any discrepancies, and responding to questions or inquiries that come from other departments.
As a recognized BCBSWY employee, we count on you to positively serve in the role of “Brand Ambassador” within the local community and/or geographical region. To your friends and neighbors - you ARE Blue Cross Blue Shield Wyoming!
To be successful in this role, you will need strong time management and prioritization capabilities, the ability to handle phone contact with people who may be experiencing emotional situations and be comfortable accessing and utilizing multiple systems to respond and research member inquiries.

Requirements

• High School diploma or equivalent
• Six months or more of applicable work experience, typically in accounting, billing, medical office or health care
• Strong time management and prioritization capabilities
• Ability to handle phone contact with people who may be experiencing emotional situations
• Comfortable accessing and utilizing multiple systems to respond and research member inquiries

Nice To Haves

• Prior experience with accessing multiple database systems is helpful

Responsibilities

• Providing up-to-date and accurate invoices
• Verifying that payments are applied correctly
• Answering any billing questions that may arise
• Meeting performance measures
• Ensuring the billing processes are accurate and timely
• Reviewing accounts and resolving any discrepancies
• Responding to questions or inquiries that come from other departments
• Serving in the role of “Brand Ambassador” within the local community and/or geographical region

Benefits

• Best-In-Class Health Insurance at minimal to no-cost for BCBSWY employees
• Monthly incentives that are based on individual and company performance
• Medical
• Dental
• Vision
• 401(k)
• Life insurance
• Paid time off (PTO)
• 10 paid holidays in addition to PTO annually
• 8 paid volunteer hours
• Various wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED