Billing Administrator

The Greenbrier CompaniesLake Oswego, OR
17h

About The Position

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services. Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us. Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day. Summary The Billing Administrator provides support to the Contract and Car Repair Billing teams, with primary responsibility for invoicing and adherence to established procedures. This role requires working knowledge of AAR Car Repair Billing standards and processes. The position manages a high-volume workload while ensuring compliance with internal controls and industry timelines. The Billing Administrator collaborates with internal departments and external customers to ensure accurate, timely billing and effective issue resolution.

Requirements

  • Bachelor’s Degree or equivalent work experience.
  • 2-years office experience required.
  • Strong written and verbal communication skills (internal and external customers)
  • Ability to read and interpret lease and vendor contracts.
  • Intermediate to advanced Microsoft Office (MS Excel, Access, Word, Outlook).
  • Experience with custom web-based software tools.
  • Experience with ad hoc data queries and reports against relational database using MS Access or other BI tool
  • Strong organizational skills.
  • Strong attention to detail.
  • Able to work effectively in a team environment and assist where needed.
  • Demonstrated analytical and organizational skills
  • Must be able to complete special projects and analysis as required.
  • Able to work calmly and efficiently in a fast-paced environment with multiple deadlines
  • Able to handle multiple tasks simultaneously with limited direction

Nice To Haves

  • AAR Field & Office Manual knowledge preferred.

Responsibilities

  • Assist with the receipt, loading and processing of railcar repair invoices originating from railroads, contract repair shops, and other vendors.
  • Review and verify invoice Cover Sheets and upload to document management system.
  • Secure missing Cover Sheets from vendors.
  • Respond to vendor inquiries including invoice payment status.
  • Respond to vendors with request for invoice corrections.
  • Distribute various fleet maintenance reports.
  • General document management and data entry duties.
  • Prepare billing instructions, check requests, and accounting related reconciliations prior to being sent to the accounting department for processing.
  • Research and prepare various ad hoc reporting for external and internal customers.
  • Prepare and review various monthly, quarterly, annual reports.
  • Provide external and internal customer support for aspects related to rail contracts including research and resolution of complex contract and accounting questions.
  • Coordinate the input of invoice data to resolve customer disputes.
  • Ensure data integrity related to all railcar contracts including lease, management services, purchase & sale agreements, and security agreements.
  • Ensure all processes are completed within SOX and SOC1 audit guidelines.
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