Billing Administrative Assistant

Neighborhood Healthcare•Escondido, CA

2d•Hybrid

About The Position

The Billing Administrative Assistant provides organizational and clerical support to Neighborhood Healthcare’s Billing Department to maintain effective business office operations. The role helps ensure that phone calls, records, accounts, and payments for services rendered are professionally managed. This is a hybrid position with a typical schedule of four remote workdays and one in-office workday, Monday through Friday, 7:00 AM–4:00 PM. Remote work eligibility is based on performance, and on-site requirements may be adjusted accordingly.

Requirements

High school diploma or GED.
Excellent verbal and written communication skills, including composition, typing, and proofreading skills.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Ability to manage multiple tasks simultaneously.
Strong attention to detail and organizational skills.
Comfort with computers and willingness to learn medical billing software.
Ability to work as part of a team and independently.
Ability to maintain confidentiality and adhere to HIPAA regulations.
Ability to lift or carry 20 pounds.
Ability to stand for long periods of time.

Nice To Haves

One year of general clerical experience.
Completion of a medical billing or coding certificate program.
Experience working in healthcare and/or an FQHC community clinic.

Responsibilities

Assist with preparation and submission of medical claims to insurance companies.
Assist with mail distribution, scanning, and printing of primary and secondary claims.
Assist with the Billing Ticketing Portal.
Review and process all NHC Pace claims, ensuring that claims meet proper billing guidelines and obtaining authorization.
Monitor and follow up on all PACE claims to ensure payment is received and accurate.
Verify patient insurance information and eligibility.
Follow up on unpaid or rejected claims and assist with resubmission.
Assist with Dental Transformation Initiative (CalAIM) submission.
Coordinate and schedule department meetings, including preparing agendas and minutes.
Perform other duties assigned to meet the billing department’s needs.