Billing & Accounts Receivable Specialist

Roscoe Brown Inc•Murfreesboro, TN

4d•Onsite

About The Position

Billing & Accounts Receivable Specialist Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years, we have been dedicated to employee success. We are hiring a Billing & Accounts Receivable Specialist in our Murfreesboro location! This role plays a critical part in keeping our operations running smoothly by ensuring accurate billing and consistent cash flow across residential and commercial services. This is a full-time, in-office position with a Monday–Friday schedule. The ideal Billing & Accounts Receivable Specialist: Detail-oriented and highly organized, with a strong focus on accuracy in billing and financial records. Driven and self-motivated, able to manage collections and receivables with confidence and consistency. Comfortable communicating with customers, builders, and internal teams to resolve billing issues and secure payment. Persistent and professional when handling collections, balancing customer service with accountability. Collaborative team player who works well with operations, sales, and accounting to keep processes running smoothly. Problem-solver who can identify discrepancies and take initiative to resolve them quickly. Maintains company core values in each interaction – positivity, respect, integrity, and commitment. Flexible and dependable, with the ability to manage multiple priorities in a fast-paced environment. Someone who enjoys structure, follow-through, and taking ownership of results will thrive in this role. Coachable, motivated, and always willing to learn new skills.

Requirements

All candidates are required to undergo a pre-employment background check and drug screening
Must possess a valid driver’s license
Must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment

Responsibilities

Prepare and process accurate, timely invoices for residential and commercial work
Verify job completion and required documentation prior to billing
Manage accounts receivable and take ownership of collections on past-due balances
Communicate with customers, builders, and internal teams to resolve billing issues and secure payment
Handle collections with professionalism, persistence, and strong customer service
Monitor A/R aging reports and prioritize follow-up based on risk and timelines
Identify and resolve billing discrepancies, including unbilled or underbilled work
Support job costing accuracy and alignment between quoted, completed, and billed work
Process and track lien waivers in accordance with contract and state requirements
Escalate delinquent accounts and provide recommendations for next steps
Maintain clear documentation of billing and collection activity
Assist in identifying trends in overdue payments or recurring billing issues
Assist with financing coordination, account setup, and administrative support as needed
Collaborate across departments to ensure smooth billing and payment processes