BILLER/COLLECTOR

UHS•Titusville, FL

3d•Onsite

About The Position

Palm Point Behavioral Health (affiliated with Universal Health Services) is a 74-bed behavioral health hospital located in Titusville, Florida. Palm Point Behavioral Health treats adults, children, and adolescents suffering from a wide range of behavioral health diagnoses, including depression, anxiety, and substance abuse. The Biller/Collector is responsible for managing the billing process for assigned hospitals within UHS, aiming to achieve maximum reimbursement for services provided through the verification, submission, and collection of claims to appropriate insurance providers and/or patients. This role involves monitoring assigned account details, performing account reconciliations, and maintaining positive relationships through extensive communication with hospitals, insurance carriers, and patients. Success requires strong attention to detail, the ability to verify insurance coverage prior to services, and effective follow-up on unpaid accounts by establishing payment arrangements and monitoring payment activity. Strong collaboration and problem-solving skills are also necessary to ensure claims are processed and paid accurately and efficiently.

Requirements

High School Graduate or equivalent required.
A minimum of two (2) years’ experience in insurance billing and CPT coding or any combination of education, training, or experience in a hospital business office.
Experience with billing, computers, and business software programs including MS Office, data entry, preferably in a healthcare setting.
Ability to deal with diverse and stress related situations in a calm manner.
Must be detail oriented with a high degree of accuracy.
Effective oral and written communication and guest relation skills required.
Good organizational and computer technical skills.
Ability to set priorities.
Visual acuity, accurate hearing, extensive sitting and ability to lift twenty (20) pounds.
Keyboarding and basic computer skills necessary.
Strong interpersonal and communication skills.
Effective oral and written communication skills and knowledge of telephone etiquette is required.
Ability to interact in a positive manner and to communicate well with co-workers, supervisor and other hospital employees.
Must be able to work in a fast-paced environment with frequent interruptions.
Ability to maintain information as highly confidential.

Nice To Haves

Billing experience preferred.
Medical accounts receivable preferred.

Responsibilities

Managing the billing process for assigned hospitals within UHS.
Achieving maximum reimbursement for services provided through the verification, submission, and collection of claims to appropriate insurance providers and/or patients.
Monitoring assigned account details and performing account reconciliations as needed.
Maintaining positive relationships and communicating extensively with assigned hospitals, insurance carriers, and patients.
Verifying patients’ insurance coverage prior to services.
Effective follow-up on unpaid accounts by establishing payment arrangements and monitoring payment activity.
Ensuring claims are processed and paid accurately and efficiently through collaboration and problem-solving.