Biller Collector - Hospice - FT

UVALDE MEMORIAL HOSPITALUvalde, TX
Onsite

About The Position

This is a Full-Time, Non-Exempt Support position in the Patient Accounting Department at Uvalde Memorial Hospital. The Hospice Collector/Biller I plays a vital role in ensuring patients and families receive accurate, timely billing services while supporting the financial health of the Hospice program. The role involves managing hospice billing, payment posting, collections, and accounts receivable, while delivering outstanding customer service and maintaining compliance with healthcare regulations.

Requirements

  • High school diploma or equivalent required.
  • Knowledge of medical billing, insurance claims processing, ICD-10 and CPT coding principles.
  • Strong organizational, communication, customer service, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining a high level of accuracy.

Nice To Haves

  • Previous medical billing or healthcare revenue cycle experience preferred.
  • Hospice billing experience is a plus.

Responsibilities

  • Prepare, review, and submit hospice claims to Medicare, Medicaid, commercial insurance carriers, and private payers.
  • Post and reconcile insurance and patient payments while ensuring payment accuracy and integrity.
  • Monitor accounts receivable and follow up on unpaid, denied, rejected, or underpaid claims.
  • Research and resolve billing discrepancies, payment variances, and credit balances.
  • Prepare corrected claims, reconsiderations, and appeals as needed.
  • Respond professionally to patient and payer billing inquiries.
  • Collaborate with Hospice leadership and Revenue Cycle departments to resolve billing and reimbursement issues.
  • Maintain compliance with Medicare Hospice regulations, CMS requirements, HIPAA, and payer guidelines.
  • Support month-end reconciliation, audits, reporting, and other Revenue Cycle initiatives.
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