Bilingual Youth Transportation Specialist

NATIONAL YOUTH ADVOCATE PROGRAM • Bolingbrook, IL

26d • Onsite

About The Position

Transportation Specialists for NYAP La Jornada Programs support driving children to and from appointments, court hearings, outings and visits, home pick-ups/drop-offs and performing transportation services including accompanying children during reunifications. The Transportation Specialist for La Jornada will perform duties including but not limited to: Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies. Responsible for performing transportation services for children, including but not limited to driving children to and from appointments, court hearings, visits, program field trips and outings, home pick-ups/drop-offs and performing comprehensive transportation services including accompanying children during reunifications. Transport children in a manner that is appropriate to the age and physical and mental needs, including proper use of car seats for young children. Provide program support acting as physical escorts, ensuring proper supervision ratios are maintained, and supervising children and youth during transportation services. Verifying transfer checklists and reunification documents are accurate and complete. Supporting travel logistics and coordination; verifying routes and transportation arrangements including ensuring children travel with a supply of current medications (if applicable), belongings, transfer documentation and meal arrangements. Reviewing and completing transfer manifest and communicating with transportation points of contact and other transportation contractors. Ensuring compliance with standard immigration court transport procedures for transporting children. Maintain constant “line of sight and sound” supervision of each child during transport. Complete a vehicle inspection report, including an odometer reading, following each trip; create and maintain a manifest of children transported and account for each child at exit or entrance of the vehicle. Must be able to travel out of state up to 40%-50% for reunification efforts. Maintains a daily log of times, dates, destinations, transporters and length of transport. Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair. Collects and tracks all safety checklist sheets and provides weekly report. Schedule will vary depending on transport need; flexibility is needed., to work nontraditional hours, and weekends. Other duties may be assigned.

Requirements

• High school diploma or GED.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral skills.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Nice To Haves

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Works well independently and as a team member.
• The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons.
• Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

Responsibilities

• Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Responsible for performing transportation services for children, including but not limited to driving children to and from appointments, court hearings, visits, program field trips and outings, home pick-ups/drop-offs and performing comprehensive transportation services including accompanying children during reunifications.
• Transport children in a manner that is appropriate to the age and physical and mental needs, including proper use of car seats for young children.
• Provide program support acting as physical escorts, ensuring proper supervision ratios are maintained, and supervising children and youth during transportation services.
• Verifying transfer checklists and reunification documents are accurate and complete.
• Supporting travel logistics and coordination; verifying routes and transportation arrangements including ensuring children travel with a supply of current medications (if applicable), belongings, transfer documentation and meal arrangements.
• Reviewing and completing transfer manifest and communicating with transportation points of contact and other transportation contractors.
• Ensuring compliance with standard immigration court transport procedures for transporting children.
• Maintain constant “line of sight and sound” supervision of each child during transport.
• Complete a vehicle inspection report, including an odometer reading, following each trip; create and maintain a manifest of children transported and account for each child at exit or entrance of the vehicle.
• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Maintains a daily log of times, dates, destinations, transporters and length of transport.
• Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair.
• Collects and tracks all safety checklist sheets and provides weekly report.
• Schedule will vary depending on transport need; flexibility is needed., to work nontraditional hours, and weekends.
• Other duties may be assigned.

Benefits

• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED