Bilingual Youth Transportation Specialist

NATIONAL YOUTH ADVOCATE PROGRAM • Chicago, IL

1d • Onsite

About The Position

The Transporter Specialist for La Jornada (The Journey) Program focusing on transitional foster care (TFC), will be responsible for coordinating transportation and physically escorting children who have fled their country of origin and arrived in the U.S. without a parent or legal guardian as they continue their journey to be united with sponsors.

Requirements

• High school diploma or GED.
• Experience working with at-risk youth.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral skills.
• Applicants are required to pass an agility and strength evaluation.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Bilingual (English Spanish). Fluency in Spanish is required.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Nice To Haves

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Works well independently and as a team member.
• Follow a team concept and support agency goals, colleagues and ORR liaisons.
• Effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

Responsibilities

• Travel out of state up to 40%-50% for reunification efforts.
• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Coordinate transportation including organizing and navigating travel destinations, physically escorting, and supervising youth while in transit to scheduled and emergency appointments.
• Coordinate medical transport with Charge Nurse.
• Coordinate clinical transport with clinical staff.
• Coordinate reunification transport with team.
• Track and assign all doctor appointments via supervisors - attend weekly supervisor meeting.
• Maintain a daily roster of times, dates, destinations, transporters and length of transport.
• Provide documentation of all missed appointments or unusual events to the Management Team.
• Track and schedule all group outings weekly via transportation outing schedule.
• Maintain cell phone numbers of staff on transport.
• Ensure daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.
• Ensure vehicles are properly fueled.
• Maintain security over the vehicles and keys.
• Report vehicle needs and damage to maintenance and track all vehicle issues in regard to repair.
• Maintain notebooks – includes inspecting logs for completion and accuracy.
• Provide safety training to all new hires every three weeks.
• Collect and track all safety checklist sheets and provide weekly report.
• The supervision and transport of youth requires prolonged periods of walking and standing and physical agility.
• May be required to run and climb flights of stairs.
• Participate in physical interventions with youth when necessary.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
• Complete Crisis Prevention Institute (CPI) and CPR training.
• Schedule will vary depending on transport need; flexibility is needed.
• Other duties may be assigned.

Benefits

• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement
• Phone Allowance
• Student Loan Repayment Assistance
• CEU’s and ongoing trainings/education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED