Bilingual Workforce Coach/Instructor

Guadalupe Centers•Kansas City, MO

2d•$53,000 - $57,500•Onsite

About The Position

The Workforce Coach/Instructor supports Guadalupe Centers’ Workforce Development & Adult Education Department, a Financial Opportunity Center (FOC), by guiding community members toward career and financial stability. This role recruits participants for training, education, and employment programs; conducts career assessments; and delivers job readiness, including digital literacy and ELL instruction.

Requirements

Associate’s degree or an equivalent combination of education, work experience, and certifications.
Bilingual (English/Spanish, oral and written) required
Track record and skills set to teach ELL classes to students with little or no English proficiency
Excellent Communication Skills – written and oral, aptitude in a public presentation
Medium level or greater in MS suite, Google Suite, Internet, and management information systems, (i.e. Salesforce, Paycor, etc.)
Ability to work in a non-judgmental way with a diverse range of people, maintaining a respectful and inclusive culture.
Must have a valid driver’s license and reliable transportation.
Ability to motivate and encourage a wide variety of clients with varying needs and conditions.
regular talking and hearing.
close vision such as the ability to read handwritten or typed material, and the ability to adjust focus.
distance, color, peripheral, and depth perception vision abilities.
meet multiple demands from several people and interact with other staff.
stand, walk, use hands to finger, handle, or feel; and reach with hands and arms.
occasionally lift office products and supplies, up to 20 pounds.

Nice To Haves

Bachelor’s Degree from an accredited educational institution and significant professional experience (two to five years).
Strong understanding of the workforce, income support, financial literacy ,and coaching.
Previous work experience with the target population, and/or the ability to provide coaching services in a culturally and linguistically appropriate manner.

Responsibilities

Implement core FOC model services that include individualized coaching and group education to achieve financial stability.
Conducts income support assessments to develop action plans with program participants and provide tools, resources, support, and accountability to assist in financial goal achievement.
Assist participants with employment and career development, including job readiness, resume and cover letter preparation, job applications, interview preparation, job placement, career advancement, and employment retention.
Provide financial coaching and counseling on budgeting, debt reduction, savings, banking, credit building/repair, and strategies to improve overall financial health and increase net worth.
Deliver financial literacy and career development workshops on topics such as budgeting, credit, banking products, predatory lending, and career pathways.
Support participants in accessing vocational training opportunities, and accessing bridge to career pathways.
Conduct public presentations and outreach activities to recruit participants and increase awareness of FOC and Workforce & Adult Education services, including coordinating and participating in job fairs.
Build and maintain collaborative relationships with employers, educational institutions, government agencies, unions, industry sponsors, and community organizations to expand resources and opportunities for participants.
Maintain accurate participant records and provide required documentation and information to support program operations and outcomes in Salesforce.
Participate in ongoing professional development and support continuous improvement of FOC programs and services.
Collect and record accurate required data from the participants throughout the program, including demographic information, participation/attendance, in CRM platform; Salesforce.
Maintains monthly and quarterly updates of outcomes and achievements via report preparation using EOS tools such as scorecards, dashboards, etc.
Plan and deliver English lessons for learners of varying proficiency levels.
Collaborate with the team to adapt curriculum and integrate real-life contexts into lessons.
Assess and document learners’ progress and provide constructive feedback.
Deliver digital skills lessons in English and Spanish, creating an inclusive and engaging learning space.
Collaborate with the team to customize curriculum and provide individualized support.
Use assessments to track progress and enhance both language acquisition and digital competencies.
Performs other duties as assigned.