Bilingual Universal Banker Irondequoit Branch (English/Spanish)
About The Position
This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL’s self-service and digital service offerings. ESL is currently seeking a Universal Banker to work in our Irondequoit office to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.
Requirements
- One year in sales/service in the financial services or comparable industry required
- High School diploma or High School equivalency diploma required
- Bilingual English/Spanish speaking proficiency required
- Strong, communication, problem solving and decision making abilities
- A high degree of flexibility to support branch needs
- Proficient in building customer and peer relationships
- Proficient in PC applications
- Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Nice To Haves
- Prior Sales Experience preferred
- Understanding of banking products and services preferred
- Notary preferred; if not obtain within 12 months of filling role
Responsibilities
- Create a positive face to face member experience
- Build long lasting relationships with members
- Work in either a Teller or Relationship Banker position depending on the branch needs
- Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
- Help members recognize and obtain the most appropriate solutions for their financial needs
- Educate and Refer a variety of products and services to members
- Assist members with accounts, loans and maintenance
- Learn about the banking and finance industry
- Gain exposure to career opportunities at ESL
Benefits
- wellness program
- family assistance plan
- 401k with match
- paid volunteer time
- Learning & Development training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
