Bilingual Teller in Dallas, TX at Buckner Blvd
About The Position
Full-Time Teller – Bilingual English/Spanish in Dallas, TX (Weekend hours required) Role Responsibilities As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays. Deliver exceptional guest service, ensuring a positive customer experience in line with company standards. Process money transfer transactions and efficiently manage cash register operations. Uphold loss prevention protocols, strictly adhering to company policies and store standards. Handle money transfer procedures and related services, ensuring accuracy and compliance. Manage company funds, ensuring precise reconciliation with daily receipts and records. Implement strong security measures to safeguard company funds and maintain financial integrity. Perform daily reconciliation of money transfers to ensure accuracy and transparency. Provide timely and accurate updates to customers regarding the status of their orders. Work Shift 100% IN PERSON - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time. Location (in-person): 2445 South Buckner Boulevard, Dallas, TX 75227 Schedule Our 2445 South Buckner Boulevard, Dallas, TX 75227 location has standard operation hours Sunday to Saturday, 10:00 AM to 7:00 PM Central Time (CT). The Teller will work 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.
Requirements
- Prior experience in customer service
- Prior experience handling financial transactions
- Fluency in both English and Spanish, with strong communication skills in both languages required
- Experience working with Microsoft Office Suite and general computer literacy
Responsibilities
- Maintaining guest services and providing valuable customer service
- Deliver exceptional guest service, ensuring a positive customer experience in line with company standards
- Process money transfer transactions and efficiently manage cash register operations
- Uphold loss prevention protocols, strictly adhering to company policies and store standards
- Handle money transfer procedures and related services, ensuring accuracy and compliance
- Manage company funds, ensuring precise reconciliation with daily receipts and records
- Implement strong security measures to safeguard company funds and maintain financial integrity
- Perform daily reconciliation of money transfers to ensure accuracy and transparency
- Provide timely and accurate updates to customers regarding the status of their orders
Benefits
- short-term incentives
- multiple health insurance options
- accident and life insurance
- access to best-in-class development platforms
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Student Loan Paydown Program
- Employee Discount Program
- 401K Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
