Bilingual Teller in Los Angeles, CA at Beverly Blvd
About The Position
Full-Time Teller – Bilingual English/Spanish in Los Angeles, CA (Weekend hours required) Role Responsibilities As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays. Deliver exceptional guest service, ensuring a positive customer experience in line with company standards. Process money transfer transactions and efficiently manage cash register operations. Uphold loss prevention protocols, strictly adhering to company policies and store standards. Handle money transfer procedures and related services, ensuring accuracy and compliance. Manage company funds, ensuring precise reconciliation with daily receipts and records. Implement strong security measures to safeguard company funds and maintain financial integrity. Perform daily reconciliation of money transfers to ensure accuracy and transparency. Provide timely and accurate updates to customers regarding the status of their orders. Work Shift 100% IN PERSON - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time. Locations (in-person): 4165 Beverly Blvd., Los Angeles, California 90004 – Western Union inside of Oportun! At times, there will also be a need for this person to work at 2025 West 8th Street, Los Angeles, CA 90057. Schedule The 4165 Beverly Blvd., Los Angeles, California 90004 location has standard operation hours Monday to Friday, 11:00 AM to 6:30 PM Pacific Time (PT) and Saturday, 10:00 AM to 4:00 PM PT. Our 2025 West 8th Street, Los Angeles, CA 90057 location has standard operation hours Sunday to Saturday, 7:00 AM to 7:00 PM PT. The Teller will work 36-40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.
Requirements
- Prior experience in customer service.
- Prior experience handling financial transactions.
- Fluency in both English and Spanish, with strong communication skills in both languages required.
- Experience working with Microsoft Office Suite and general computer literacy.
Responsibilities
- Maintaining guest services and providing valuable customer service
- Delivering exceptional guest service, ensuring a positive customer experience in line with company standards
- Processing money transfer transactions and efficiently manage cash register operations
- Upholding loss prevention protocols, strictly adhering to company policies and store standards
- Handling money transfer procedures and related services, ensuring accuracy and compliance
- Managing company funds, ensuring precise reconciliation with daily receipts and records
- Implementing strong security measures to safeguard company funds and maintain financial integrity
- Performing daily reconciliation of money transfers to ensure accuracy and transparency
- Providing timely and accurate updates to customers regarding the status of their orders
Benefits
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Student Loan Paydown Program
- Employee Discount Program
- 401K Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
