Bilingual Store Driver (Spanish)

Advance Auto Parts•New Rochelle, NY

2d•Onsite

About The Position

This role involves picking, staging, and safely delivering parts to professional customers. The driver will also handle customer returns and cores, distribute sales flyers, and promote current sales and loyalty programs. A key aspect of the job is building and maintaining relationships with both MainStreet and National Pro customers, providing insights gained during deliveries. The position also assists in upselling and cross-selling products to increase average transaction value. Additionally, the driver will contribute to maintaining store cleanliness, general stocking, and cycle counts, while staying knowledgeable about product inventory and new arrivals to aid in sales. Engaging with walk-in customers to understand their needs and recommend appropriate parts or services is also expected. Other duties may be assigned as needed.

Requirements

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Must have a valid driver's license with an acceptable driving record

Nice To Haves

Spanish a plus
Automotive parts experience is preferred
High school diploma or equivalent

Responsibilities

Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned