Bilingual (Spanish) Telehealth Pharmacist
About The Position
The Telehealth Pharmacist will contribute to a newly launched Clinical Engagement Center (CEC) focused on improving members’ health and wellness through tele-pharmacy and wellness coaching. The pharmacist delivers Medication Therapy Management (MTM) services to commercial and Medicare members and helps develop and execute additional clinical outreach programs to exceed client expectations. The role includes developing and maintaining clinical algorithms, pathways, call scripts, and documentation standards for clinical outreach. The pharmacist collaborates with CEC staff to maintain a high-quality, consistent MTM product and supports CEC leadership in developing programs for STAR ratings outreach. The position also provides Medicare Part D clinical, operational, and educational support; serves as a preceptor for APPE students; and adheres to compliance and HIPAA requirements. The expected start timeframe is January 2027 or later. The position is remote, available only to residents of the states and jurisdiction listed in the posting.
Requirements
- Current, unrestricted Registered Pharmacist licensure in the state of residence, or ability to obtain reciprocity within four months where required by state law or client contract.
- Maintain continuing education credits required to keep licensure active.
- At least two years of clinical experience, including direct consultation experience.
- Knowledge of healthcare industry practices and HIPAA regulations.
- Ability to interact consistently, cooperatively, and respectfully with other employees.
Nice To Haves
- Spanish-speaking ability is strongly preferred.
- Experience as a clinical call center lead.
- Experience as a member of a multidisciplinary team.
- Professional PBM industry work experience.
- Knowledge of applicable data privacy practices and laws.
- Additional state pharmacy licenses may be required as business needs dictate.
Responsibilities
- Conduct Medication Therapy Management (MTM) and expanded clinical programs in accordance with Centers for Medicare & Medicaid Services (CMS) requirements.
- Develop clinical algorithms, pathways, and call scripts to support pharmacy staff delivering MTM services.
- Review and update algorithms and call scripts at least annually and when clinical guidelines are updated.
- Develop documentation standards for clinical outreach.
- Collaborate with other CEC staff to develop and maintain a high-quality, consistent MTM product.
- Assist CEC leadership in developing programs to support STAR ratings outreach.
- Provide Medicare Part D clinical, operational, and educational support by maintaining knowledge of MTM program updates and regulations and Medicare Part C and D performance measures (STAR ratings).
- Serve as a preceptor for APPE students within the CEC department.
- Adhere to compliance and HIPAA regulations.
- Participate in, adhere to, and support compliance program objectives.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance
- 20 days of paid time off
- Four weeks of paid parental leave
- Nine paid holidays
- 401(k) company match of up to 5%, with no vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan
- Professional membership assistance
- Referral bonus program of up to $750
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
