About The Position

This role involves leading a retail store, combining retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure customers experience AT&T's services, entertainment, and technology. The Store Manager will oversee all aspects of daily store operations, from merchandising and product launches to meeting sales objectives, ensuring an extraordinary customer experience. The role includes coaching a team of retail sales consultants to meet sales and service goals. Bilingual Spanish and English speakers are specifically sought, with potential for additional starting pay.

Requirements

  • Speak Spanish and English.
  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.

Responsibilities

  • Oversee all aspects involved in the daily operation of a retail store.
  • Manage and develop a team of retail sales consultants.
  • Ensure AT&T customers experience best-in-class services, entertainment, and technology.
  • Oversee merchandising and product launches.
  • Meet and exceed sales objectives.
  • Ensure customers are provided with an extraordinary experience with products and services.
  • Coach a team of retail sales consultants to ensure they meet sales and service goals.
  • Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Relocation assistance may be available
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