Bilingual Spanish Health Coach & Educator (Home Visits | Maricopa County, AZ | Mileage Reimbursed)

Alignment Healthcare•Phoenix, AZ

12d•Onsite

About The Position

Alignment Health is seeking a compassionate, organized, and motivated Bilingual Spanish Health Coach & Educator to support members throughout Maricopa County, Arizona. This is a highly field-based position focused on conducting in-home visits with members across the community. The Health Coach & Educator builds trusted relationships with members, caregivers, and families by providing wellness coaching, health education, support, and encouragement to help improve overall health and well-being. Success in this role requires comfort working independently in the field, managing a daily schedule of member appointments, and traveling throughout an assigned service area. Candidates who enjoy community-based work, face-to-face member engagement, and making a direct impact on the lives of others are encouraged to apply. This role involves conducting approximately 6-8 in-home member visits per day, spending the majority of the workday in the field, and building trusted relationships through health coaching and education. The position requires working independently while managing a daily schedule of member visits, with daily local travel being an essential component. Member visits are generally organized by geographic service areas or quadrants to support efficient scheduling and reduce driving time. Mileage reimbursement is provided from the time you leave home until you return home.

Requirements

Minimum (1) year of experience as a wellness or health coach or educator
High School Diploma or GED. Associate’s degree or two years additional experience in lieu of education.
Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Solid knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise
Knowledge of and experience with applying the stages of change or a similar behavior change model
Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers.
Able to work independently and remotely.
Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and AHP policies
Proficient computer skills including Microsoft Office Excel, Word and PowerPoint
Strong time management and route-planning skills to efficiently manage multiple home visits throughout the assigned territory.
Comfortable working independently in a field-based environment with frequent local travel.
Ability to navigate changing daily schedules and prioritize member visits across multiple coverage areas.
Effective written and verbal communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Able to perform mathematical calculations and calculate simple statistics correctly
Able to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Current, valid, unrestricted driver's license
Reliable personal transportation for daily travel throughout the assigned service area
Ability to maintain automobile insurance in accordance with company requirements
Ability to travel locally throughout Maricopa County and transport necessary work materials

Nice To Haves

Senior care experience.
Bachelor’s Degree
Bilingual English and Spanish

Responsibilities

Contacts patients that are eligible for Alignment’s Care at Home program and provides necessary wellness coaching to reduce or eliminate high-risk behaviors
Collaborates with advanced practice clinicians and/or social worker to develop an action plan
Encourages adoption of habits that are conducive to a higher quality of life
Responsible for delivering a high level of patient service and increasing member retention and satisfaction
Assists patients with accessing community resources and social services to address social determinants impacting health and wellbeing
Develops and distributes health education materials to identified patients, caregivers, and/or families
Coordinates Care with other Alignment team members, including health-related vendors for optimal patient care