Bilingual Senior AI Engineer (English / Spanish)

Career Mentors, LLC • Mahwah, NJ

31d • $50 - $60 • Hybrid

About The Position

We are seeking a Bilingual Senior AI Engineer to design and build next-generation AI-driven IVR and conversational systems. This role is ideal for engineers passionate about LLMs, NLP, and intelligent automation in customer interaction platforms.

Requirements

• 5+ years of experience in AI / ML
• Strong Python programming skills
• Proven expertise in NLP techniques such as: • Text Classification • Clustering
• Hands-on experience with LLMs, including: • Prompt Engineering • Evaluation Frameworks • Retrieval-Augmented Generation (RAG)

Nice To Haves

• Experience with Agentic AI / Multi-Agent orchestration
• Experience with LLMOps / MLOps in production environments
• Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS)

Responsibilities

• Architect and develop AI-driven IVR and conversational systems using Python
• Build English–Spanish translation systems
• Perform large-scale data analysis using SQL on IVR and interaction datasets
• Design and deploy LLM workflows (Prompt Engineering, RAG, Evaluation) for voice and chat use cases
• Develop Agentic AI workflows for multi-step customer interactions
• Establish LLMOps best practices including monitoring, evaluation, and lifecycle management
• Collaborate with IVR platform, speech engineering, and product teams
• Mentor offshore and junior AI engineers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed