Bilingual SAP Integration and Support

CIMCO Refrigeration•Montreal, QC

33d

About The Position

The SAP Integration and Support role will manage and support various systems including SAP, FSM, Concur, ZOHO, Panda Docs, Octopus, Sensaas, UKG, Fiori, and CMACS, ensuring optimal performance and minimal downtime. Provide user support, manage master data, and assist with finance and payroll tasks. Join our team! This is an existing vacancy that we are actively looking to fill.

Requirements

2-4 years experience in a similar role.
Post secondary education Information Technology, Computer Science or a related field.
Fully Bilingual in English and French
Proficiency in managing and supporting ERP systems.
Strong troubleshooting and problem-solving skills.
Excellent user support and customer service skills.
Experience with master data management.
Knowledge of finance and payroll processes.
Ability to generate and analyze reports.
Effective training and communication skills.
Familiarity with various systems including SAP, FSM, Concur, ZOHO, Panda Docs Octopus, Sensaas, UKG, Fiori, and CMACS

Responsibilities

Manage and Support Systems: Oversee and maintain various systems including SAP, FSM, Concur, ZOHO, Panda Docs, Octopus, Sensaas, UKG, Fiori, and CMACS.
Identify, troubleshoot, and resolve issues within the ERP and integrated systems to ensure minimal downtime and optimal performance.
Provide helpdesk support for users, addressing inquiries and resolving issues related to the ERP and integrated systems.
Create and maintain customer and vendor master records in SAP, ensuring data accuracy and integrity.
Generate reports, conduct audit reporting, post finance documents and payroll expenses.
Handle customer and vendor invoice cancellation requests.
Create and update US Tax tables in SAP. Assist with payroll reconciliation of hours and expenses.
Provide training to users on the ERP and other integrated systems, ensuring they are proficient and can utilize the systems effectively.