Bilingual Salesperson (Spanish/English)
About The Position
This entry-level sales position supports the DIY business and helps achieve sales and service objectives. The Salesperson has knowledge of store systems, basic automotive systems and parts, store inventory and maintenance processes, and can source products from stores, hubs, PDQ, and external suppliers. The position may be part-time or full-time. Fleet safety certification is preferred. The role involves assisting DIY customers in person and by phone, meeting sales goals, providing services such as battery installation and testing and wiper installation, maintaining store standards, and supporting inventory and general stocking tasks. The Salesperson may also deliver parts to customers as needed. The employee generally works indoors but occasionally works outside in varying weather conditions. The position involves walking or standing for much of the workday and may include exposure to mechanical parts, heights, chemicals, electrical shock risk, explosives, and vibration. The noise level is usually moderate.
Requirements
- Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
- Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
- Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
- Demonstrate basic driving and navigation ability.
- Be able to use a delivery board system.
- Demonstrate friendly communication, safety knowledge and skills, and the ability to locate and stock parts.
- Operate inventory systems, store equipment, POS systems, parts lookup systems, and testing and diagnostic equipment for DIY services.
- Meet the physical demands of the role, including frequently lifting and/or moving up to 50 pounds and occasionally up to 100 pounds.
Nice To Haves
- Spanish language ability.
- Fleet safety certification.
Responsibilities
- Provide an excellent selling experience during DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales goals.
- Provide DIY services, including battery installation and testing and wiper installation.
- Maintain store product and operational standards.
- Handle inventory processes, including truck put-away, shoot outs, cycle counts, and back stock.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Benefits
- Comprehensive health and wellness benefits program for team members and their families. The specific benefits are not detailed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
