Bilingual Sales Representative

Avantor•Area B (Goat River Valley), BC

3d•CA$61,500 - CA$101,430•Hybrid

About The Position

The Sales Representative manages a large territory of customer accounts, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth. Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience. Responds to inquiries and offers consultative guidance on appropriate products and services. Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence. Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development. Mentors less experienced sales representatives and contributes to regional sales strategy.

Requirements

Bachelor’s degree within sciences or equivalent, or applicable experience required.
3-5 years of experience working in a complex, dynamic sales environment, where multiple people are involved in the purchasing decision and there is a solution-based approach.
Excellent people skills in communicating and collaborating with customers, manufacturing reps, management, team members and internal specialists.
Ability to carry on a business conversation with business owners and decision makers.
Ability to work independently and successfully manage time and territory.
Excellent analytical skills and ability to sell strategically within an account.
Ability to understand individual customer operations.
Computer knowledge including Microsoft Office, with preference for experience in Salesforce or Qlikview.
Holder of a valid Driver's License in good standing.

Nice To Haves

Business-to-business sales experience preferred, especially distribution experience, scientific background and/or having work in a laboratory or research environment.
Bilingual in French preferred
Willingness to travel to customer locations minimum 3 days a week.
Canadian Sales associates are required to travel to the United States for annual sales conferences and occasional training sessions.

Responsibilities

Successfully manage a territory consisting of diverse customers across various markets by providing Avantor solutions and implementing sales strategies to optimize sales revenue growth and gross profits.
Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Avantor's value proposition.
Expand Avantor's role with existing customers by developing retention strategies illustrating Avantor's value proposition in conjunction with evolving customer requirements.
Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Avantor can offer their business.
Build and sustain relationships with customers and ensure customer satisfaction and loyalty.
Leverage available resources to effectively implement company marketing plan, strategies and sales processes.
Work in conjunction with sales management team, providing proposals and implementing sales strategies to achieve sales growth.
Work directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability.
Demonstrate Avantor’s mission and uphold the Avantor Code of Conduct.
Performs other duties as assigned.