Bilingual Sales Assistant

Quirch Foods•San Antonio, TX

About The Position

The Bilingual Sales Assistant will be exposed to and impact the complete supply chain process with our customers. This role is responsible for improving the customer service experience, engaging customers, and facilitating organic growth. The assistant will maintain accurate records, coordinate travel and events, and support the Account Executive with account management. Key duties include performing data entry, resolving pricing discrepancies, contacting customers, assisting with orders and account statuses, and collaborating with internal departments for order coordination and delivery. The role also involves providing necessary data and reports to the sales team and performing other assigned duties.

Requirements

High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
Basic understanding of sales principles and customer service practices
Solid communication and interpersonal skills
Bilingual: English and Spanish preferred
Ability to travel: 10–30%

Responsibilities

Improves customer service experience, engages customers and facilitates organic growth
Keeps accurate records and documents customer service actions and discussions
Coordinates travel arrangements, meetings, conferences, and events
Assist Account Executive with account management
Perform data entry when orders are completed or changed
Resolves promotional allowances, rebates, and pricing discrepancies
Contacts customers directly when necessary
Assists customers with existing and new orders, account statuses and relevant problems
Collaborates with internal departments for order coordination and delivery
Provides any necessary data or reports to the sales team
Other duties as assigned