Bilingual Sales Advocate (62422)

Mobilelink USA LLC•Houston, TX

3d•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States with over 500 stores, is seeking a Bilingual Sales Advocate. This role offers unlimited earning potential through lucrative commission plans, with comprehensive training and tools provided for success. Sales Advocates are responsible for serving customers by understanding their needs and providing tailored solutions. Mobilelink is committed to employee growth, offering a clearly defined career path with significant potential for upward mobility into leadership positions within the company.

Requirements

Must be fluent in two or more languages
This specific position requires English and Spanish
Clear communication skills
Attitude and technical aptitude
Commitment to exemplary customer service, honesty, and integrity
At least 18 years old and legally able to work in the United States without restrictions
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
Must have reliable transportation to the location
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed
Ability to operate a personal computer
Adhere to the Team Color policy while maintaining a neat and professional appearance
Ability to lift up to 10 pounds
Ability to bend, squat, and stretch for purposes of inventory and stocking
Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation)
Ability to work in a fast-paced environment
Ability to follow instructions to completion
Problem solves under pressure

Nice To Haves

A background in retail sales is helpful, but not required
Strong Social Media presence preferred

Responsibilities

Provide extraordinary customer service by being compassionate towards and understanding their needs
Build value by offering tailored and thoughtful solutions to fit each person, family, or business
Represent our Company and the Cricket brand with the utmost professionalism and courtesy
Assist our leaders with store operations and duties
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment)
Occasionally participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless
Engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown at such events