Bilingual Retail Sales Associate

2020 Companies•Donna, TX

1d•Onsite

About The Position

2020 Companies is seeking a bilingual, enthusiastic, and results-driven Energy Sales Specialist to join our team. This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive, passionate, and must thrive in fast-paced environments while helping customers find the right energy solutions. This position offers a competitive earning potential with a base pay and uncapped commission, with opportunities for career advancement within the company. The role involves promoting Reliant electricity plans, helping customers lower energy costs, identifying needs, handling objections, and building strong customer relationships within a retail or event environment.

Requirements

Must be fluent in both English and Spanish (able to read, write, and speak Spanish).
Strong experience in retail/event sales or event marketing.
Strong communication, interpersonal, and problem-solving skills.
Ability to work as part of a team and independently.
Comfortable with physical task such as lifting, setup and teardown of events.
Reliable transportation and willingness to travel to event locations.
Flexible availability needed, including evenings, weekends, and holidays.
High school diploma or equivalent required.
Six (6) months prior sales, retail, telecom or marketing experience.
Demonstrated knowledge of products and services.
Excellent communications, presentation, interpersonal and problem-solving skills.
Impeccable integrity and commitment to customer satisfaction.
Ability to multi-task in a fast-paced, team environment.
Must be available to work evenings, weekends and holidays as needed.
Ability to maintain customer confidentiality.

Responsibilities

Represent and promote Reliant Energy services at retail.
Engage with customers and drive new enrollments.
Promote Reliant electricity plans to consumers.
Help customers lower energy costs in your community.
Learn to identify needs and handle objections.
Build strong relationships with customers and teammates.
Work together to hit goals and celebrate wins.
Sell products and services in a retail store, kiosk, and/or event environments.
Maintain professional interaction with both customers and fellow employees.
Meet or exceed personal sales goals on a monthly basis.
Courteously welcome customers and offer assistance.
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs.
Advise customers by providing information on products and services.
Help customers make selections by building customer confidence.
Accurately document and report sales.
Contribute to team effort by accomplishing related results as needed.
Responsible for accurately tracking and communicating all activity to Retail Operations.
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times.
Responsible for submitting all paperwork completely and accurately.