Bilingual Retail Sales Associate

2020 Companies•Houston, TX

1d•$1,000 - $2,500•Onsite

About The Position

2020 Companies is seeking a bilingual, enthusiastic, and results driven Energy Sales Specialist to join our team. This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive, passionate, and must thrive in fast-paced environments while helping customers find the right energy solutions. This role involves selling products and services in a retail store, kiosk, and/or event environments, maintaining professional interaction with both customers and fellow employees, meeting or exceeding personal sales goals, welcoming customers, assessing needs, suggesting products, advising on products and services, building customer confidence, accurately documenting and reporting sales, contributing to team effort, and ensuring the work station is clean, well-organized, functional and presentable at all times. Performance is measured by regular and prompt attendance, meeting established monthly/weekly sales quotas/goals, and customer/client satisfaction based on rejection percentage and substantiated complaints.

Requirements

Must be fluent in both English and Spanish (able to read, write, and speak Spanish)
Strong experience in retail/event sales or event marketing
Strong communication, interpersonal, and problem-solving skills
Ability to work as part of a team and independently
Comfortable with physical task such as lifting, setup and teardown of events
Reliable transportation and willingness to travel to event locations
Flexible availability needed, including evenings, weekends, and holidays
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality

Responsibilities

Promote Reliant electricity plans to consumers
Help customers lower energy costs in your community
Learn to identify needs and handle objections
Build strong relationships with customers and teammates
Work together to hit goals and celebrate wins
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately