About The Position

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. This role involves monitoring, recording, and reporting changes in patient conditions, preparing patients for examinations and treatments, and providing health education to patients and families. Precision and accuracy in maintaining detailed reports are important for relaying information to doctors or patients.

Requirements

  • Graduate of an accredited school of nursing required.
  • Ability to pass a language proficiency exam required within 3 months of hire required.
  • Current valid Registered Nurse (RN) License, valid compact multistate license, or a temporary permit while awaiting licensure.
  • Proficiency in one or more of the essential language(s) required
  • Knowledge of medical terminology and procedures required.
  • Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
  • Skill to effectively manage time and prioritize tasks.
  • Skill to proficiently type information into the computer to capture or detail information quickly.
  • Ability to provide caring patient care services when talking with patients and their family members.
  • Ability to critically listen to questions from patients and information from providers to convey information effectively.
  • Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
  • Ability to problem solve during several daily activities which includes the ability to be flexible.
  • Ability to learn and proficiently navigate through computer programs that contain patient information.
  • Strong verbal communication skills for positive interaction with providers, staff and patients required.
  • Able to follow written and verbal instructions/directions required.

Nice To Haves

  • Experience Required: South Family Practice: Minimum 1 year clinical experience and bilingual ability.
  • Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
  • Current Advanced Cardiovascular Life Support (ACLS).

Responsibilities

  • Documents all lab, procedures, and appointments on tracking forms.
  • Completes tracking forms and follows up on missed appointments and procedures.
  • Assists Health Coaches by working patient lists and scheduling appointments as directed.
  • Provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
  • Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
  • Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
  • Handles prescription renewals/inquiries to facilitate patient care.
  • Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”.
  • Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
  • Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
  • Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
  • Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.
  • Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
  • Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.
  • Answers calls according to protocol at least 98% of the time.
  • Returns phone messages according to protocol at least 98% of the time.
  • Provides test results according to protocol at least 98% of the time.
  • Accurately completes pharmacy requests 100% of the time.

Benefits

  • competitive pay
  • excellent benefits
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