Bilingual Receptionist - Westrock Orthodontics

Rock Dental • Bentonville, AR

8h • Hybrid

About The Position

This role is for a Bilingual Receptionist at Westrock Orthodontics. The primary goal is to serve and provide superior support to patients while collaborating with dentists, dental assistants, and the team leader to maximize patient treatment time. This position is part of a travel team that supports multiple locations: OAR BV Central (2 days a week), OAR BV J street (2 days a week), and OAR Siloam (one day a week).

Requirements

• High school diploma
• Bilingual Spanish (Fluent in Spanish and English)
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills
• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently
• Accept constructive feedback
• Conflict resolution and problem-solving
• Team Player
• Exceptional customer service skills
• Computer literacy
• Works independently and anticipates team and doctor needs
• Respectful to fellow team members, patients, and the Doctor
• Genuinely nice and kind

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed

Benefits

• Competitive pay
• Career growth opportunities
• Talented and motivated team who care about each other, our mission, and our patients
• Flexible health and insurance options
• Employee Assistance Program
• Complimentary orthodontic treatments that help you and your family stay on track
• Paid time off
• Holiday pay
• Industry-leading 401K retirement plan with matching company contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED