Bilingual Property Manager, Tim Hortons, C&US

Restaurant Brands International•Montreal, QC

25d•CA$75,000 - CA$90,000•Onsite

About The Position

The property management team is responsible for maintaining RBI's North American properties. The Property Manager is responsible for all property management-related concerns within their specific region. Responsibilities include the review and Reconciliation of accounts, SOAs & validating the integrity of the data within the designed software system, accurate and timely reporting, administration of monthly rent, CAM, Taxes and property management escalations. Reporting to the Senior Property Manager, this role works closely with the Operations team, Lease Administration, Accounts Receivable, Asset Management, Development, Finance and Accounting. This position is open to candidates based in either Toronto, ON or Montreal, QC. RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.

Requirements

Bilingual French and English required
5+ years of experience in property management, property accounting or Lease administration with strong financial competencies and/or legal experience in retail/commercial real estate
Extraordinary interpersonal and communication skills both internal and external that show a capability of influencing a wide range of audiences on sometimes complicated or delicate issues
Well-organized with the ability to manage various competing priorities
Ability to work in teams, particularly cross-functional ones
Ability to thrive in a fast-paced environment and deal with uncertainty
Advanced Project Management Skills

Nice To Haves

Well-organized with the ability to manage various competing priorities
Being nimble and a good problem solver: able to deal with problems where a precedent solution isn't readily available
Ownership mentality
Excellent communication and ability to drive a win-win situation for stakeholders with competing priorities

Responsibilities

Manage the assigned region to ensure that all lease data is maintained and updated in accordance with RBI internal quality standards.
Liaise with landlords and franchisees on matters such as year-end reconciliations, Property maintenance, lease interpretation, site disputes and escalations.
Ensure the integrity of the lease data within the system including the monthly payment of rent, budgeted CAM, taxes, year-end reconciliations, and other ah-hoc billings.
Assist in the delivery of property tax reviews, Lease audits & process improvement.
Prepares correspondence relating to rent adjustments, outstanding payments, CAM costs, Site Issues, etc.
Oversee our Non-Restaurant Property portfolio and establish maintenance schedules and day-to-day management.
Manage our bad debt and collection activities as well as tenant arrears.
Other duties as assigned.