Bilingual Program Coordinator, Entrepreneurship

Futurpreneur•Toronto, ON

1d•CA$60,000•Hybrid

About The Position

Futurpreneur is a national non-profit organization that empowers diverse entrepreneurs, ages 18-39 to start, buy and grow their businesses in Canada, by providing loans with mentorship and resources. Founded in 1996, we have helped more than 20,000 young entrepreneurs launch over 15,600 businesses, promoting entrepreneurship among Canadian youth as a critical pillar for strengthening the economy while generating employment opportunities, and fostering a sustainable future. Futurpreneur is a founding member of the G20 Young Entrepreneurs’ Alliance, the Canadian founding member of Youth Business International and the Canadian host of Global Entrepreneurship Week (GEW). Our Purpose (why we exist): To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs Our Mission (what we do every day to achieve our purpose): To empower diverse entrepreneurs ages 18-39 by providing loans with mentorship and resources to help them start and buy successful businesses that contribute to sustainable and inclusive economic prosperity, in their communities and across Canada. Our Values (how we work – our core principles & commitments): We are mission-driven, collegial & collaborative, diverse & inclusive, and accountable & transparent. The Bilingual Program Coordinator, Entrepreneurship supports in the planning, coordination, implementation, and assessment of the delivery of Futurpreneur Canada programming for entrepreneurs, and proactively contributes to its continuous improvement. Reporting to the Director, Entrepreneurship Programs and working with three Program Specialists, this role requires frequent cross-departmental coordination, specifically working closely with Corporate and Public Affairs, Marketing / Communications, and Entrepreneurs-in-Residence as well as liaising with other internal and external contributors to achieve departmental goals. This existing role is a permanent, full-time position, located in Toronto. The incumbent will be working on our hybrid work model (minimum 2 days in the office).

Requirements

Relevant experience may include education with a focus in Business Administration, Arts, or related field or equivalent hands-on career experience
2 years previous work experience in project coordination, program development, delivery and/or management
Bilingualism in French & English (spoken & written) as you will be required to work on a daily basis with non-bilingual team members and/or clients across Canada and at Head office in Toronto
Ability to work on multiple tasks and/ or projects simultaneously and be on time and on budget
Strong communication skills to effectively collaborate with internal and external stakeholders
Advanced knowledge of Microsoft Office
Experience working with a CRM (Dynamics Marketing nice to have)
Problem solving skills and proactive approach
Attention to detail and focus on quality work
Experience managing an LMS - an asset
Alignment with Futurpreneur’s values and commitment to the mission/purpose of the organization.
Be a role model for Futurpreneur’s organizational culture by creating a positive impact at every touchpoint with people

Nice To Haves

Some research experience, specifically around document review
Knowledge of the small business sector in Canada; experience working with entrepreneurs, and understanding their needs
Experience working with external funding partners (government and corporate)

Responsibilities

Work with the Programs team to coordinate and implement delivery of Futurpreneur programs/initiatives (including Rock My Business Series and other programs). Support responsibilities include event/workshop planning, their moderation as needed, event logistics and day-of troubleshooting
Clarify and document processes related to activities directly linked to the Programs team
Contribute to reporting on key performance measurements and impacts of ongoing programs, including the collection and interpretation of user experience, client satisfaction and learning outcome metrics
Collaborate with the Marketing and Communications team for program-related internal and external communications
Analyze the data from post-workshop surveys in order to help in identifying program gaps and making recommendations to evolve and adapt existing offerings as well as plan and coordinate implementation of improvements, participating in team planning and brainstorming discussions
Work with the Entrepreneurship Programs team and other internal teams (e.g. Partnership team) and partners to support new initiatives
Support on identification of relevant measurement and evaluation metrics
Document findings and make recommendations on program updates and improvements
Pull together documents from various sources, and begin to find themes and trends and support the Director, Entrepreneurship Programs, in compiling findings
Support the team in documenting forward-looking roadmaps of all programs
Support the team in gathering quantitative and qualitative data to validate new ideas
Assist in gathering information about related Canada-wide and international programs, trends and best practices