Bilingual Program Assistant- Housing
About The Position
Being the Bilingual Program Assistant you will provide administrative support and record-keeping for the Housing Program. Perform intakes with clients new to the program. Travel to apartment locations to perform apartment inspections following grant guidelines. Your Schedule: Full Time Monday-Friday 9am- 6pm Work Model: Hybrid Local Travel: 50% Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
Requirements
- High School Diploma or GED required.
- A minimum of one year experience in a providing clerical support, administrative, and/or data entry.
- Intermediate experience in Microsoft Office specifically in Excel and Outlook
- Must be able to fluently speak, write, and read both English and Spanish
- You must have a valid Texas driver's license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.
Nice To Haves
- Some completion of college and/or business courses is preferred.
- Excellent attention to details
- Demonstration of professional objectivity and appreciation for confidential information
- Ability to follow instructions and to adhere to policies and procedures
- Ability to prioritize tasks to meet individual and team deadlines
- Has a growth mindset and is a good team player
- Strong communication skills, both verbally and in writing.
Responsibilities
- Perform data entry functions of client services in a timely manner related to new and/or existing clients into required database.
- Create and update information related to client data, statistics, grant budget, etc. via Microsoft Excel spreadsheets.
- Process rental assistance applications received from clients of the housing program.
- Perform the monthly check request process from request to completion for rental assistance for clients.
- Provide accurate reports and correspondence by designated deadlines.
- Maintain client files as required by funding sources of the housing program.
- Assist clients of the housing program by providing housing referrals, and answering general questions in conjunction with the case managers and supervisor, utilizing crisis intervention skills when needed.
- Travel to perform apartment inspections in accordance with HUD guidelines.
- Timely and effective communication with apartment managers and housing program staff on lease status, clients’ compliance, etc.
- Prepare monthly, quarterly, and annual reports.
- Other duties may be assigned.
Benefits
- Hourly Compensation: $17.02
- Pay schedule semi-monthly
- Medical, Dental, Vision, Life and Disability Insurance Programs
- Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, approx. 7 hours per month of accrued Sick days
- 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
- Company paid Life Insurance
- Company paid Long Term Disability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
