Bilingual Processing Assistant - Dental

Cabarrus Health Alliance•Kannapolis, NC

About The Position

The Processing Assistant for the dental program supports clinical and community activities by handling customer service, data entry, word processing, and performing clerical duties.

Requirements

Graduation from high school or equivalent.
Fluency in English and Spanish required.
Experience in medical or dental office setting.
Experience with medical and/or dental software and NC Tacks.
Bilingual assessment must be passed pre-hire.
Must have excellent customer service skills
Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques
Knowledge of business English, spelling, and arithmetic
Ability to follow and apply policies and procedures
Must be able to type at a reasonable rate of speed
Ability to communicate effectively and to maintain effective working relationships with clients, community partners, school administrative staff, nurses and the general public

Nice To Haves

Associates degree or higher preferred.

Responsibilities

Greets and registers patients and visitors
Interviews clients and obtains financial information, medical and personal data
Ensures confidentiality of data, obtains necessary signatures for release of confidential data
Maintains dental appointment schedule within specified scheduling guidelines
Provides orientation to new patients
Maintains working knowledge of NC Medicaid, NC Tracks, iDentalSoft software and common insurance plans
Ensures data is entered accurately

Benefits

excellent employer paid health insurance with low out of pocket cost
retirement pension (NC Local Government Retirement System)
401(k) with match
dental
vision
life
disability
paid vacation
paid sick
13 paid holidays
floating holiday
new hires start out with two vacation and sick days and begin accruing immediately
paid parental leave
paid volunteer hours
employee assistance program
tuition reimbursement
longevity pay
wellness allowance