About The Position

The Medical Support Specialist supports plasma center operations and reports to the Plasma Center Manager. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable test results. Operational guidance is provided by the Center Manager or Assistant Manager, while medical issues are managed under the Center Physician. The position follows BioLife Medical Affairs guidance, applicable standard operating procedures, and supports environmental, health, and safety activities at the center. The role also supports employee vaccination programs and manages employee incidents, including determining whether occupational health or emergency-room evaluation is needed. When authorized by EHS, the employee may serve as a Pandemic Coordinator and support investigations related to local pandemic threats.

Requirements

  • High school diploma or equivalent, including a graduate equivalent of a recognized educational nursing program with state requirements.
  • Current state license or certification for the assigned responsibilities as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current CPR and AED certification.
  • Fulfill state requirements for basic IV therapy in the state of licensure.
  • Satisfactorily complete FDA-approved training requirements for a BioLife Medical Support Specialist.
  • Two years of experience in a clinical or hospital setting.

Responsibilities

  • Determine donor eligibility, including informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE).
  • Evaluate donor reactions occurring at the facility in accordance with standard operating procedures.
  • Follow applicable procedures for medical emergencies, including Center Physician standing orders and transport of donors to emergency care facilities.
  • Refer to the Center Physician or Medical Affairs when unacceptable findings must be communicated to donors or when guidance is needed on medical or technical issues, donor safety, or eligibility.
  • Support employee Hepatitis B and seasonal flu vaccination programs, as applicable.
  • Manage employee incidents and determine whether further occupational health or emergency-room evaluation is required, following EHS guidance.
  • When authorized by EHS, serve as a Pandemic Coordinator and support investigations associated with pandemic threats in the local community as directed by EHS or Medical Affairs.

Benefits

  • Medical and dental benefits.
  • Paid time off.
  • Retirement benefits.
  • Opportunities for career growth.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service