Bilingual Patient Service Representative

Touchstone Medical ImagingWeatherford, TX
Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Weatherford, TX. This role is crucial in supporting the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. The position involves direct patient interaction, scheduling, administrative tasks, and ensuring accurate patient data management within a dynamic medical office setting.

Requirements

  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Experience in Authorizations and Insurance Verification Needed
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to Multi-Task
  • Bilingual (English/Spanish) highly preferred

Responsibilities

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records

Benefits

  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k) with Employer Contribution
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program
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