Remote Bilingual Patient Sales Specialist

Pearl

1d • Remote

About The Position

A premium healthcare and wellness company is hiring a Bilingual Patient Sales & Consultation Specialist to own the full remote patient journey and convert inbound inquiries into booked consultations and procedures. The business operates a membership-based concierge clinic serving high-net-worth individuals and is in a major growth phase spanning brand repositioning, operational expansion, and systems modernization. Its clientele expects discretion, sophistication, and a high-touch service experience at every interaction. Day-to-day, this role manages inbound leads, educates prospective patients on services, runs structured follow-ups across warm and cold leads, and maintains a clean CRM pipeline. Success means higher conversion rates, a consistently qualified pipeline, and a remote sales process refined as systems are still being built out.

Requirements

• 3+ years of consultative or high-touch/service-based sales experience with ownership of the full lead-to-close cycle
• Hands-on experience managing a sales pipeline in a CRM platform (HubSpot, Salesforce, GoHighLevel, or Podium)
• Demonstrated record of converting inbound leads into booked appointments, consultations, or sales
• Experience translating complex, technical, or medical information into clear, persuasive messaging for prospective customers
• Experience executing structured follow-up sequences for warm and cold leads
• C2 English and C1+ Spanish (CEFR) for bilingual, client-facing patient communication

Nice To Haves

• Experience in healthcare, aesthetics, wellness, or patient-facing sales
• Background in luxury hospitality or premium client services
• Familiarity with EMR systems (Athena Health, eClinicalWorks) or healthcare workflows
• Exposure to high-growth startups or rapidly scaling environments

Responsibilities

• Manage inbound leads
• Educate prospective patients on services
• Run structured follow-ups across warm and cold leads
• Maintain a clean CRM pipeline

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed