Bilingual Patient Reimbursement Specialist

BioScript Solutions•Quebec, QC

12h•Remote

About The Position

We are seeking a dedicated and dynamic Bilingual Patient Reimbursement Specialist to join our Patient Support Programs at BioScript Solutions. This role is responsible for managing assigned projects or cases related to patient reimbursement and coordination for the NavieGo branch. In collaboration with the dispensing BioScript Pharmacy pharmacist, the specialist will manage patient cases and act as a single point of contact for assigned healthcare providers. BioScript Solutions is a fast-growing company recognized as one of Canada’s Best Managed Companies, committed to putting patients first and fostering a vibrant culture with opportunities for growth.

Requirements

Bilingualism - English/French is a requirement.
Minimum of 2 years’ experience in customer/client service experience.
Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel).
Professional/courteous/efficient telephone manner.
Proven ability to organize time, set priorities, and multi-task to meet various competing work deadlines.
Strong communication and interpersonal skills.
Ability to work independently and in a team environment.
Attention to detail.
Ability to resolve issues effectively and efficiently.
An out-of-the-box thinking approach.
Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.

Nice To Haves

Prior experience in a reimbursement role is a strong asset.
Experience in the healthcare, pharmaceutical, or insurance industry is an asset.

Responsibilities

Coordinate and manage all aspects required to obtain prescription drug coverage for patients.
Coordinate cases with insurance companies, physician' offices, and healthcare professionals to maximize reimbursement solutions.
Coordinate documents, submissions, and all related paperwork to insurance companies and public/federal funding programs.
Foster and build relationships with key clinics.
Coordinate with pharmacy processes required once funding has been obtained.
Acquire in-depth knowledge of public, private, and federal funding mechanisms.