Bilingual Patient Navigator

Ascension • Murfreesboro, TN

3d • Onsite

About The Position

The Bilingual Patient Navigator will proactively identify and welcome new clients, conducting thoughtful assessments to deeply understand their unique needs and ensuring they stay connected to the care they deserve. Beyond medical logistics, they will provide the "soft" side of care—offering informal counseling, health education, and the steady social support that builds true resilience. They will also help clients navigate the system—whether that’s scheduling vital appointments, attending visits as a supportive companion, or simplifying the often-overwhelming medical application process. Additionally, they will be the glue that connects the department with vital community partners and referral sources, fostering the strong, collaborative relationships necessary for holistic health.

Requirements

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
• Spanish/English bilingual

Responsibilities

• Proactively identify and welcome new clients, conducting thoughtful assessments to deeply understand their unique needs and ensuring they stay connected to the care they deserve.
• Provide informal counseling, health education, and social support.
• Help clients navigate the system by scheduling appointments, attending visits as a supportive companion, or simplifying the medical application process.
• Connect the department with vital community partners and referral sources, fostering collaborative relationships.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED