Bilingual Patient Care Coorindator

Mindify Wellness And CareNewark, NJ
$23 - $25Hybrid

About The Position

Mindify Wellness and Care is seeking a compassionate, outgoing, and bilingual Patient Care Coordinator to help connect older adults with behavioral health services that can improve their quality of life. This is a relationship-focused role for someone who enjoys working directly with people, educating communities, and making a meaningful impact. You'll spend your time visiting adult day care centers, building trust with participants and families, providing information about available mental health services, and helping individuals navigate the care they need. If you're passionate about helping others, comfortable speaking with diverse groups, and enjoy creating genuine connections in your community, we'd love to hear from you. This role combines patient support, community outreach, education, and advocacy in a way that makes a real difference for those we serve.

Requirements

  • Fluent in both English and Spanish.
  • Excellent communication and interpersonal skills.
  • Comfortable speaking one-on-one and presenting to small or large groups.
  • Strong relationship-building and advocacy skills.
  • Valid driver's license and reliable transportation.
  • Willingness to travel throughout Northern and Central New Jersey.
  • Organized, dependable, and self-motivated.
  • Proficiency with Microsoft Office and electronic documentation systems.

Nice To Haves

  • Patient services experience
  • Healthcare experience
  • Behavioral health experience
  • Social services experience
  • Community outreach experience
  • Senior services experience
  • Patient advocacy experience
  • Customer service experience
  • Genuinely enjoys helping others and building meaningful connections within the community.

Responsibilities

  • Visit assigned adult day care centers throughout Northern and Central New Jersey.
  • Educate participants, families, and staff about Mindify's psychiatric, therapy, and behavioral health services.
  • Build strong, trusting relationships with adult day care participants and caregivers.
  • Help identify individuals who may benefit from behavioral health support and facilitate referrals.
  • Assist patients in understanding available treatment options and accessing services.
  • Support patient engagement and continuity of care.
  • Serve as a liaison between patients, families, providers, and adult day care staff.
  • Provide Spanish-English interpretation and translation when needed.
  • Collaborate with center administrators, activity coordinators, and care teams.
  • Maintain accurate documentation of outreach activities, referrals, and patient interactions.
  • Uphold HIPAA standards and maintain patient confidentiality.
  • Perform additional patient advocacy and support activities as needed.

Benefits

  • Mileage reimbursement for eligible travel between multiple locations.
  • Consistent weekday daytime scheduling.
  • A flexible, community-based work environment.
  • The opportunity to build meaningful relationships with seniors and their families.
  • Valuable experience within a growing behavioral health organization.
  • A rewarding role supporting access to mental health care in underserved communities.
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