Bilingual Patient Access Specialist - LMA

Legacy Community Health•Houston, TX

3d•Hybrid

About The Position

Get ready to dive into an awesome adventure as a Patient Access Specialist I , where you’ll be the shining star in transforming patient interactions! At Legacy Community Health, we're all about creating fun and memorable experiences for our patients. You'll be the superhero who harnesses cutting-edge communication to make every interaction spectacular! Use techie magic to schedule appointments and share vital info with pizazz. Deliver exceptional, professional, and spirited contact like a pro. Play a key role in revolutionizing community healthcare. When you join the Legacy Community Health team, you're tapping into a world of fun, innovation, and mission-driven feats: Be at the heart of impactful community engagement and healthcare access. Enjoy a collaborative, groovy work environment that encourages growth. Soar to new heights through cutting-edge methodologies and challenges. Team up with a crew that's all about endless innovation and positive vibes.

Requirements

Have a high school diploma or equivalent? Check!
1-2 years of customer service experience under your belt, especially in a clinical setting, is a bonus!
Rock a strong orientation towards customer service excellence.
Be a professional, articulate, and tech-savvy communicator.
Nail handling multiple callers and tasks with cool digital tools.
Bring amazing verbal and written communication skills to the table.
Show off accurate data entry, keyboard typing, and mouse navigation skills.
Proficient in MS Windows, Email, and digital forms? Awesome!
Got bilingual skills in English and Spanish? That's a rockstar move!

Nice To Haves

1-2 years of customer service experience under your belt, especially in a clinical setting, is a bonus!
Patient scheduling experience and knowledge of medical and insurance terminology preferred.

Responsibilities

Effortlessly groove with inbound and outbound calls in our vibrant, tech-savvy call center.
Show off your commitment to innovation and stellar patient service!
Roll with a structured framework, keeping agility and punctuality in check.
Use savvy skills to schedule patient appointments with precision and style.
Chit-chat about referrals, insurance, and eligibility status for seamless patient access.
Stay ahead of the curve with the latest in patient communication magic.
Flex those problem-solving muscles and make the most of digital resources.
Wow us with advanced communication techniques across any platform.
Keep clinical teams in the loop with the latest data using fab communication methods.
Perfectly input data, ensuring smooth sailing with digital systems.
Master multitasking in a fast-paced, tech-enhanced environment.