Bilingual Ortho & Dental Treatment Coordinator

Lone Peak Dental Group•Denver, CO

About The Position

We are seeking a Bilingual Ortho & Dental Treatment Coordinator to join our team. The ideal candidate will be fluent in both English and a second language, proficient in orthodontic and dental terminology, and possess excellent communication skills. This individual will be responsible for coordinating treatment plans, scheduling appointments, educating patients on dental procedures, and ensuring a positive patient experience and assist with obtaining patient records for evaluations.

Requirements

High school diploma or equivalent required
Bilingual in English and Spanish
Proven experience in a dental or orthodontic office setting
Knowledge of dental and orthodontic procedures, terminology, and insurance processes
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to multitask and work in a fast-paced environment
Proficiency in dental software and Microsoft Office Suite

Responsibilities

Communicate with patients in person, over the phone, and via email to schedule appointments and explain treatment plans
Coordinate patient care by working closely with the orthodontist, dentist, and other team members
Educate patients on proper oral hygiene practices and post-treatment care
Verify insurance benefits, obtain pre-authorizations, and process payments
Maintain accurate patient records and update information as needed
Assist with administrative tasks such as filing, billing, and inventory management
Ensure a welcoming and professional atmosphere in the office
Follow up with patients to ensure satisfaction and address any concerns