BILINGUAL NUTRITION OPERATOR (FULL TIME AND PART TIME)
About The Position
We are hiring immediately for full time and part time BILINGUAL NUTRITION OPERATOR positions. This role involves securing patient meal selections and special requests and needs via telephone or face-to-face interactions. Morrison Healthcare, a Compass Healthcare company, offers a culture that values caring for people, fostering belonging, and creating moments that truly matter. The purpose of this role is to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. Morrison has supported leading health systems nationwide for over 70 years with culinary, nutritional, and operational expertise.
Requirements
- 1 year of previous call center/customer service experience required.
- Bilingual English/Spanish is preferred.
Responsibilities
- Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
- Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
- Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
- Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
- Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
- Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
- Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
- Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
- Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
