About The Position

Join McKesson’s Patient Support Programs to help patients start and stay on specialty therapies. As a Bilingual Nurse Case Manager, you’ll serve as the single point of contact for prescribers, clinic staff, and patients—coordinating onboarding, education, and ongoing adherence support across the treatment journey. This field/remote role includes travel to clinics, homes, or virtual visits to deliver injection training, disease/medication education, and to liaise with care teams for smooth, timely access to therapy.

Requirements

  • Bilingual: Fluent in French and English (spoken and written).
  • Nursing license in Ontario or Quebec (or both).
  • RN strongly preferred; RPN/LPN and NP considered.
  • 2+ years of relevant experience (or an equivalent combination).

Nice To Haves

  • Direct experience in case management, patient education, or specialty therapy support.
  • Experience in immunology, rheumatology, dermatology, or gastroenterology; familiarity with biologics and pre‑treatment work‑ups (e.g., TB testing, imaging, labs).
  • Comfortable delivering injection training and using adult‑learning principles to tailor teaching.
  • Strong relationship‑building, documentation, and MS Office skills; ability to prioritize effectively in a field‑based environment with multiple stakeholders.

Responsibilities

  • Act as the primary contact for prescribers and clinic teams to enroll patients and coordinate services.
  • Provide patient education (disease state, medication, side‑effect management) and deliver in‑home, in‑clinic, or virtual injection training based on patient preference.
  • Support adherence through scheduled follow‑ups; share timely clinical updates with physicians/clinic staff.
  • Complete concise, accurate documentation; conduct chart reviews as needed for reimbursement navigation.
  • Collaborate with McKesson pharmacy colleagues, manufacturer partners, and clinic teams to remove barriers to care and escalate issues beyond program scope when required.

Benefits

  • Competitive compensation package
  • Annual bonus or long-term incentive opportunities may be offered
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