Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Sherwin-Williams • Seattle, WA

8d • Onsite

About The Position

The individual selected for this role will be expected to work at stores within a <15> mile radius of Store #723073, located at: 3820 Rainier Ave S Ste G., Seattle, WA 98118. This is a Part-Time Role with Pay Starting at $24.00 Hourly. This Role is required to work at multiple locations. This Role requires Bilingual Fluency in Spanish and English.

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Bilingual Fluency in Spanish and English

Responsibilities

• Determine customer needs
• Answer customer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Prescription savings
• Virtual physician visits
• Retirement benefits
• Saving benefits
• Generous time away from work package
• Vacation
• Holidays
• Military leave
• Paid sick leave (Washington state)
• Paid sick leave (Seattle, Washington)
• Paid Military leave
• Paid Bereavement Leave
• Paid vacation after first year of hire

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed