Bilingual Mortgage Underwriter

Manulife•Quebec, QC

1d•CA$59,700 - CA$99,500•Remote

About The Position

Manulife Bank & Trust’s Mortgage Underwriting department is looking for a Bilingual Mortgage Underwriter to join the team! Hours are 9-5 EST. Opportunity for cross training within the mortgage residential team. How will you create impact? You will be reporting to the residential mortgage origination Regional Manager. Your expertise will contribute to our goal making Manulife Bank competitive in the industry by providing the best service in the industry. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected]. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Requirements

Minimum 3 years’ experience in mortgage underwriting.
Strong attention to details.
A goal oriented individual motivated to achieve performance goals.
Strong customer service and decisioning skills.
Ability to work in a dynamic team environment and handle several tasks simultaneously.
Excellent written and communication skills.
Sound knowledge of Manulife banking systems.
Identify and solve issues requiring a high degree of judgment and recommend solutions.
Overtime during peak season is a requirement.
The successful candidate will be required to communicate in English and French to support clients from various provinces outside of Québec.

Nice To Haves

Opportunity for cross training within the mortgage residential team.

Responsibilities

Cover national UW needs based on volumes.
Review documents submitted by sales partners to identify and decision whether documents adhere to internal guidelines.
Ensure files are properly documented for reporting.
Excellent communication skills with our sales partners.
Ability to process a high work volume of files with attention to detail.
Manage the underwriting of residential mortgage applications. Exercise sound financial judgment in granting loans within delegated limits.
Manage your files with appropriate communication while working closely with the salesperson associated with the file.

Benefits

health
dental
mental health
vision
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program in Canada includes holidays, vacation, personal, and sick days
full range of statutory leaves of absence