Bilingual Medical Assistant - Orlando

Soma Medical Center PA•Ocoee, FL

13d•Onsite

About The Position

Soma Medical Center is seeking a Bilingual Medical Assistant (English/Spanish) to join their team in Orlando. This role involves direct patient care, clinical support, accurate documentation in the EMR system, and providing exceptional customer service. The ideal candidate will be proficient in both English and Spanish, possess strong clinical skills, and be dedicated to maintaining a safe and compliant healthcare environment.

Requirements

Bilingual English/Spanish proficiency
Proficiency in obtaining and documenting medical history and vital signs.
Ability to assist providers with examinations and procedures.
Skill in administering medications and injections.
Experience with CLIA-waived testing.
Proficiency in collecting laboratory specimens and completing documentation.
Ability to provide patient education in English and Spanish.
Knowledge of Universal Precautions and infection control guidelines.
Experience in cleaning, sterilizing, and maintaining medical instruments and equipment.
Ability to stock, organize, and prepare exam rooms.
Proficiency in entering and maintaining patient data in an EMR system.
Skill in documenting procedures, injections, and specimen collection.
Ability to maintain accurate patient medication records.
Experience completing referrals, prior authorizations, and vaccine logs.
Bilingual interpretation skills for provider-patient communication.
Exceptional customer service skills.
Professional, respectful, and culturally sensitive demeanor.
Ability to address patient concerns promptly and effectively.
Skill in supporting clinic workflow and patient flow.
Knowledge of safety and infection control protocols for handling specimens.
Understanding of OSHA, HIPAA, and other relevant regulations.
Ability to submit quality assurance and required reports.
Adherence to company policies, procedures, and clinical standards.
Accuracy, efficiency, and attention to detail in performing duties.
Ability to maintain organization and meet deadlines in a fast-paced environment.

Responsibilities

Prepare patients for examination by obtaining and documenting medical history and reason for visit in the EMR system.
Accurately measure and record vital signs, including height, weight, blood pressure, pulse, and respiration.
Assist providers and clinical staff with examinations and procedures to support efficient patient care.
Administer medications and injections as ordered by the provider in accordance with established protocols.
Perform CLIA-waived testing following regulatory and organizational standards.
Collect laboratory specimens and complete all required documentation accurately.
Provide patient education, including support for preventive care, family planning, and treatment instructions, in both English and Spanish.
Follow Universal Precautions and infection control guidelines to ensure a safe environment for patients and staff.
Clean, sterilize, and maintain medical instruments and equipment.
Ensure exam rooms are fully stocked, organized, and prepared for patient care.
Enter and maintain accurate patient data, physician orders, and clinical documentation in the electronic medical record (EMR) system.
Document procedures, injections, allergy testing, and specimen collection details in compliance with Soma Medical Center policies.
Maintain up-to-date and accurate patient medication records.
Complete required forms, including referrals, prior authorizations, and vaccine logs.
Provide bilingual (English/Spanish) interpretation to facilitate clear communication between providers and patients.
Deliver exceptional, compassionate customer service to all patients and visitors.
Maintain a professional, respectful, and culturally sensitive demeanor at all times.
Address patient concerns promptly and effectively; escalate issues when appropriate.
Support efficient clinic workflow and patient flow in collaboration with the care team.
Handle all specimens and clinical materials in accordance with safety and infection control protocols.
Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations.
Submit quality assurance and required reports in a timely manner.
Adhere to Soma Medical Center policies, procedures, and clinical standards.
Perform assigned clinical and administrative duties with accuracy, efficiency, and attention to detail.
Maintain organization and meet deadlines in a fast-paced healthcare environment.
Support overall clinic operations and assist with additional duties as needed.