Bilingual Medical Assistant (Part-Time)

Oscar Health•Remote, AZ

10d•Remote

About The Position

Medical Assistant provides support/assistance to a Care Team of physicians and Advanced Practice Providers (APPs) providing care to patients. Responsible for collecting all relevant medical information from patients and performing administrative tasks relative to practice and patient needs. This is a remote position, open to candidates who reside in: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events.

Requirements

Medical Assistant Certification
1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
Spanish language fluency; must complete verbal and written proficiency exams

Nice To Haves

Experience in a virtual practice environment

Responsibilities

Provide live video virtual check in and check out support for patients
Provide live phone and messaging support for patients
Provide support for your Care Team, including virtual physicians, APPs and RNs
Plan for each patient's medical needs from initial outreach, care coordination, to resolution
Assist with the order process, including sending requisition forms and coordinating referrals
Close the loop with providers after referrals are made, including collecting patient notes from providers
Schedule appointments with patients for follow up care
Call providers and facilities to clarify information and help solve complex cases
Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
Compliance with all applicable laws and regulations
Other duties as assigned