Bilingual Medical Assistant

USA Clinics GroupGlendale, CA
Onsite

About The Position

As a Medical Assistant, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures – before during and after. In addition, you would ensure that the patient has an excellent service experience.

Requirements

  • High School Diploma or equivalent, required.
  • 1-2 years of hands-on clinical experience as a Medical Assistant or in a similar direct patient care role (e.g., Medical Assistant externship, CNA, HHA, Nursing Assistant, or Patient Care Technician), required.
  • Experience performing clinical duties such as vital signs, patient rooming, phlebotomy, EKGs, injections, and specimen collection, required.
  • Proven patient-facing or customer service experience in a fast-paced environment, required.
  • Fluency in Spanish & English required

Nice To Haves

  • Completion of a Medical Assistant training program and/or current CMA, RMA, or CCMA certification preferred.

Responsibilities

  • Greet, room, and assist patients upon arrival, ensuring a welcoming and positive patient experience.
  • Obtain and document patient vital signs, medical histories, and other clinical information in the electronic medical record (EMR/EHR).
  • Perform clinical tasks such as phlebotomy, EKGs, injections/vaccinations, specimen collection, and other duties within scope of training and certification.
  • Accurately document patient interactions and clinical information using EMR/EHR systems.
  • Deliver exceptional patient service while managing a high volume of patient interactions in a fast-paced clinical environment.
  • Utilize EMR/EHR platforms such as Epic, Athenahealth, eClinicalWorks, or similar systems.
  • Support patient care within a healthcare setting, including physician offices, clinics, urgent care centers, pharmacies, hospitals, or home health environments.
  • Leverage bilingual communication skills to support patient interactions when applicable.
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