Bilingual Mechanical Field Service Engineer
About The Position
The Bilingual Mechanical Field Service Engineer is responsible for the installation, maintenance, troubleshooting, repair, and optimization of semiconductor manufacturing equipment at customer facilities. This position serves as a key technical resource for customers and internal teams, providing hands-on mechanical support to ensure maximum equipment uptime, reliability, and performance. The successful candidate will work closely with engineering, production, and maintenance teams while providing bilingual support in both Korean and English. This position requires working in a semiconductor cleanroom environment, and previous experience in a cleanroom environment may be beneficial. This role is based out of our Georgia office and requires regular travel to customer sites within Georgia and throughout our US operational footprint, with occasional international travel for training and support.
Requirements
- Professional fluency in both Korean and English, including speaking, reading, and writing.
- Associate degree, technical certification, or equivalent experience in Mechanical Engineering, Engineering Technology, Industrial Maintenance, Mechatronics, or a related field.
- Mechanical troubleshooting experience in manufacturing, industrial equipment, semiconductor equipment, or related industries preferred.
- Ability to diagnose and repair mechanical systems, including: Pneumatic systems, Pumps and fluid handling systems, Bearings and linear motion components, Valves and plumbing systems, Mechanical assemblies and moving equipment.
- Basic electrical troubleshooting knowledge is preferred but not required.
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently in customer-facing environments.
- Proficiency with Microsoft Office and basic technical reporting software.
- Valid driver's license with a clean driving record.
- Valid passport or ability to obtain one.
Nice To Haves
- Experience supporting semiconductor manufacturing equipment.
- Experience working in cleanroom environments.
- OSHA training or willingness to obtain required safety certifications.
- Previous field service experience supporting customer equipment installations and repairs.
- Understanding of semiconductor manufacturing processes and contamination control procedures.
Responsibilities
- Install, commission, maintain, troubleshoot, and repair semiconductor manufacturing equipment.
- Perform preventive maintenance and corrective maintenance activities according to equipment specifications and customer requirements.
- Diagnose mechanical equipment issues and conduct root cause analysis to identify effective solutions.
- Troubleshoot mechanical systems, including pumps, valves, bearings, pneumatics, plumbing systems, and related components.
- Support equipment startups, process qualifications, and optimization projects.
- Work directly with customer technicians, engineers, operators, and management teams to resolve technical issues.
- Provide professional communication and technical support in both Korean and English.
- Document service activities, maintenance records, equipment performance data, and technical reports.
- Ensure compliance with all company, customer, and regulatory safety requirements.
- Support emergency service calls and after-hours maintenance activities as necessary.
- Participate in ongoing technical training and professional development opportunities.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 100% employer-paid health, dental, and vision insurance for employees, their spouses and eligible dependents
- Employer-paid life insurance
- Employer-paid short-term and long-term disability insurance
- 401(k) with company contribution
- Paid vacation and health & wellness days
- Professional development and technical training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
