Bilingual Live Game Presenter (Mandarin/Cantonese/English) – Customer Service
About The Position
As a Bilingual Game Presenter, you'll host classic casino games such as Blackjack and Baccarat in English, interacting with players live on camera from our professional broadcast studio in New Westminster. Players may communicate with you through live chat in either Mandarin or Cantonese, so fluency in English and either Mandarin or Cantonese is required. If you enjoy making small-talk, meeting new people, or have an interest in acting or hosting, this could be the perfect role for you. Every shift is an opportunity to engage with players and create an entertaining live experience while developing valuable skills in customer service, hosting and performance. No prior experience is required as paid training will be provided.
Requirements
- Fluency in English
- Ability to read and communicate in either Mandarin or Cantonese
- A customer-first attitude with positive energy
- Enjoys making conversation
- Enjoys games of all kinds and creating fun experiences
- Comfortable being on camera
- Age 19+
- Full time availability for shifts including overnight (11:00pm-7:00am) and weekends
- Must successfully pass a criminal background check and obtain a Provincial Gaming Licence (company sponsored)
- Comfortable maintaining a polished, camera-ready appearance by wearing the provided uniform and broadcast makeup as part of the role
- Fluent in English and able to read and communicate in either Mandarin or Cantonese
Nice To Haves
- Previous experience delivering exceptional customer service in hospitality, premium dining, hotels, retail, aviation or other customer-facing environments is an asset but not required.
Responsibilities
- Host classic casino games such as Blackjack and Baccarat in English.
- Interact with players live on camera from a professional broadcast studio.
- Engage with players and create an entertaining live experience.
- Develop valuable skills in customer service, hosting and performance.
Benefits
- $18.25 – $24.00/hour (including base pay and tips)
- Up to $1,000 monthly performance bonus (after probation)
- Extended Health Benefits Insurance (with Family Coverage)
- 15 Days Paid Vacation
- 8 Paid Sick Days
- 2 EVO Days (additional paid time-off)
- Fully paid training
- Paid breaks
- Free taxi service when public transit is not available
- Uniform stipend
- Complimentary coffee, tea, snacks and fresh fruit
- Break room with TV entertainment, table tennis and pool table, console games such as PlayStation and Nintendo Switch
- Holiday celebrations, treat days and team events
- Career growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
